Imagine a worker that never sleeps, never takes a break, and never forgets. Now imagine this worker is told to watch over all of your critical IT services and devices. Sound like a good idea to you? You’re not alone! A good monitoring and reporting solution is instrumental in making sure your business stays on track and operates at peak efficiency. Reacting and solving potential problems early and before they start cutting into your bottom line is easy once you have a custom monitoring solution installed by Highcap. Whether you have us watch your services from afar with our monitoring center or you need a local solution put in place, Highcap can tailor build a monitoring solution for use by you and your staff or you can leave the issues to our team of experts.
Here are a few feature:
- Alerts the necessary personnel via email, text message, or on a convenient web page.
- Allows users to acknowledge alerts and also to establish scheduled periods of service ahead of time.
- Tracks historical data to identify weak points and trends.
Contact us today to get a free quote!